Misty Vermaat
Introduces your students to what Microsoft Office has to ...
Martin Tate
This practical book presents a proven decision-making pro...
David Whapples
The role of a continual service improvement (CSI) manager...
Judith Read, Mary Lea Ginn
Provides a comprehensive introduction to the complex fiel...
Jack Hoggatt, Jon Shank, ...
Presents the companion for navigation of computer basics,...
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Michael G. Hall
Problem management is the IT service management process t...
Kevin Wilson
Learn how to use your Kindle Fire with ease and no jargon...
Colin Rudd
Problem management is about finding permanent solutions t...
Susan Sanderson
Do you want to learn about practice management and patien...
Peter Wheatcroft
The role of a service desk manager is to provide the sing...
Ernest Brewster
Business relationship management (BRM) is crucial for bui...
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