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The Essential Guide to Employee Engagement

Better Business Performance through Staff Satisfaction

By (author) Sarah Cook
Format: Paperback / softback
Publisher: Kogan Page Ltd, London, United Kingdom
Published: 3rd Jul 2008
Dimensions: w 156mm h 234mm d 13mm
Weight: 346g
ISBN-10: 0749449446
ISBN-13: 9780749449445
Barcode No: 9780749449445
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Synopsis
The Essential Guide to Employee Engagement explores the concept and practice behind creating an engaged workforce and how this can contribute to organizational success. Recognizing that engaged employees are more productive, engender greater customer satisfaction and loyalty, and can help to promote your company's brand, the book gives you the necessary tools to make this happen. The author draws on a wide range of international case studies and examples, which demonstrate how an actively-engaged workforce can help your organization to flourish. You are shown how to measure the level of your employees' engagement and provided with a strategy to apply to help increase active staff participation.

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"Explains how to maintain and increase employee engagement measurably." Publishing News, 14 March 2008