Finally - all the best advice on effective communication in the context of language barriers, all in one place! Health professionals and policymakers alike will find this a useful resource for providing high quality care to diverse populations. Each chapter, authored by leading experts, offers practical guidance for doing just that. * Romana Hasnain-Wynia, Denver Health, Denver, USA * This book is a 'must-read' for anyone interested in improving health care across linguistic barriers. In a rich array of chapters written by knowledgeable researchers and practitioners from multiple countries, Drs. Jacobs and Diamond have created a valuable resource that provides both theoretical and practical advice. A unique treasure! * Cynthia E. Roat, International Consultant on Language Access in Health Care, USA * What comes out of this research is a series of recommendations which are of particular interest. It was concluded that not only should more adequate language support be provided for the local patient demographic, but also that language awareness and an understanding of the concept of bilingualism should be introduced into healthcare education in Wales. -- Ros Wright * EALTHY Magazine, Issue No. 5, October 2017 *