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Debates in Marketing Orientation

Emerald Points

By (author) Bilgehan Bozkurt
Format: Paperback / softback
Publisher: Emerald Publishing Limited, Bingley, United Kingdom
Published: 14th Jan 2019
Dimensions: w 129mm h 198mm
Weight: 254g
ISBN-10: 178769836X
ISBN-13: 9781787698369
Barcode No: 9781787698369
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Synopsis
This book examines the fundamental problems and the alternative solutions of marketing orientation. Through a consideration of customer orientation and the marketing concept, Debates in Marketing Orientation considers the role of the individual in the marketing process. The debates reveal sources of managerial and cultural tension that can occur while trying to implement customer-oriented business processes at a marketing organization. How can academic and professional marketing perspectives be integrated? What are the main issues about understanding and analysing customer needs? What are the deepest roots of issues for organizations that aim to remain or become customer-oriented? Some of the interesting topics discussed are about academia and professional collaborations, demand management, stakeholder marketing, methodology development, marketing interfaces, new competition perspectives, managerial alternatives, mindsets, marketing skills, healthy organizations, marketing-driven operations, mixing branding constructs, integrative frameworks, human orientation, responsibility, ecosystems, organizational comfort zones, customer-driven organizational cultures, internationalization, and social impact. This book is a call towards a creative marketing concept as the core of post industry competition: where marketing is an alternative to management.

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Bozkurt examines current fundamental problems and alternative solutions in marketing orientation, therefore customer orientation and the marketing concept through debates that support collaboration between academia and commerce to delight customers and develop superior brand equity. Among the debates are how brands can decide whether or not to use consumer research, leaving no choice to customers by selling products through legislation and regulations or not, how organizations can manage operations from a marketing or branding perspective, whether in-house competition rather than in-house collaboration make organizations successful, and how organizations can translate marketing conceptions to different cultures. -- Annotation (c)2019 * (protoview.com) *