Privacy Policy


BOOKS etc. are committed to protecting your privacy. We will only store, use and disclose the information that we collect about you lawfully. This Privacy Policy describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act [1998 OR 2018] and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

We collect information about you for 3 reasons:

  1. To process your order.

  2. To contact you in case of a query.

  3. To process all transactions.

We will not e-mail you in the future unless you have given us your consent. If you would prefer not to receive e-mails then please select the relevant option during the registration process or amend your preferences in your account settings.


What Personal information we will collect about you

Your personal information is information that could allow you to be personally identified, and could be any of the various pieces of data below

How do we collect your personal information

We and our suppliers may collect Personal Information in a number of ways, such as:

When you visit and are visiting to place an order, report a problem, submit a book review, or use social media functions, you may give us information about you that includes information you provide when you conduct your search or process your query.

Information such as date of birth, gender and address may be collected when you voluntarily provide this information to us via email or via a telephone conversation.

We work closely with third parties (such as: business partners, sub-contractors in technical, payment and delivery services, advertising networks, social networking platforms, analytics providers, public databases, search information providers, credit reference agencies) and may also receive information about you from them.

Cookies are a way that information such as whether you have visited before is recorded on your computer and used by us to improve services available to you. The information collected in this way can then be used to identify you, unless you modify your browser settings. If you do not wish for to use cookies then you can adjust your Internet browser settings to not accept cookies. Your computer’s help file should tell you how to do this but please note that this may affect your ability to use certain features on If you don’t disable “cookies” may store cookies to enable site features like remembering basket contents and login details. Other third parties may also store cookies to help understand general user habits and improve the site, collected statistics do not include personal identity or personal information.

Certain information is collected by most browsers or automatically through your device. We use this information for statistical purposes as well as to ensure that the site functions properly

Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the site, along with the time of the visit and the page(s) that were visited.

We may collect the physical location of your device.

How we will use your personal information

To communicate with you about your purchase and to respond to any queries you may have.

Information about any other services and goods which we offer that are similar to any you have browsed, enquired about or purchased. Also, any services or products that may interest you, this will be via e-mail. If you do not wish us to use your data for this purpose then you can notify us By building a profile of you we can personalize any products or services and perform targeted marketing.

By emailing you any administrative information about our service, i.e: any changes to policies, terms and payments.

To administer our site, to enable us to troubleshoot, analyse data, conduct research and process statistics. This information is highly important to the development of the site and the use of your personal information and therefore you may not opt-out of this process, but such communications will be minimal.

All information that is deemed financial is processed and stored according to the payment card industry data protection standard. During normal operations we only store fragments of your card details, its expiry date, country of issue and billing postcode. As a convenience and only when specifically requested by you we store your full card details in an encrypted and secure format in our database. Card details entered at checkout are securely and directly transmitted to our payment processing partner from our systems.

To enable us to further develop our business model, to develop new products, to determine how successful our social media campaigns are, to analyse customer trends and streamline our communications with you.

Disclosure of your information

Targeted Advertising/promoting

Data Security and Storage

Access, Correction and restriction of personal information

Personal information of Children

Information deemed sensitive

Changes to this policy